How RepKnight Manages Social Media

Data Analysis

Data Analysis

RepKnight provides a platform to detect and understand what is being said on the web through social media, forums and RSS feeds in real-time. The tool monitors and alerts the client to spikes in the data volumes whilst also pinpointing the geographic locations of the commentary.

24/7 Coverage

24/7 Coverage

Repknight monitors your key search terms across the web on a 24/7 basis, providing alerts if pre-defined activity levels are exceeded. This enables clients to make critical decisions as events are emerging and conversations evolving.

Scheduled Messaging & Automation

Scheduled Messaging & Automation

RepKnight monitors all relevant conversations about a brand or specific topic. A search can be created whereby the client can easily view all data from a wide range of social media sites. Clients can also schedule posts in advance.

Sentiment Analysis

Sentiment Analysis

RepKnight sentiment analysis tools can instantly identify the mood of social media posts and tweets. Clients can group positive and negative results and observe overall trends to assess the data and make critical market-based business decisions.